Job Description:
The General primary objective of this position is to ensure the seamless and efficient operation of the business. This is achieved by diligently executing a wide range of general assistant duties, always adhering to established company rules, regulations, and procedural guidelines. The specific nature of these tasks is highly dependent on the immediate needs of the particular business unit to which the general assistant is assigned. A crucial requirement of this role is a flexible and adaptable mindset, with the general assistant prepared and willing to contribute their skills and efforts to any area of the business where assistance is needed. This may involve various responsibilities, including, but not limited to:
- Order Fulfillment Assistance: Collaborating with staff to accurately process and, when needed, prepare orders for customers, potentially including the communication of order status updates.
- Loading and Unloading Support: Providing physical assistance in loading and unloading vehicles, ensuring the safe and efficient movement of goods and materials in and out of the facility. This may involve operating basic equipment like pallet jacks under supervision.
- Yard Packing and Organization: Assisting in the packing and secure arrangement of items within the yard, maintaining a safe and orderly environment and ensuring efficient storage and retrieval of materials.
- Vehicle Maintenance and Security: Contributing to the cleanliness and maintenance of company vehicles, performing basic cleaning tasks, and ensuring they are properly secured and protected from damage or theft.
- Customer and Supplier Liaison: Providing assistance to both customers and suppliers, potentially including directing them to the appropriate personnel, answering basic inquiries, and facilitating smooth interactions.
- Wash Bay Support: Assisting with tasks within the wash bay, which may involve cleaning vehicles, equipment, or other items, following safety protocols and maintaining a clean and organized workspace.
- Customer Service Representation: Providing excellent customer service through various channels, such as answering phones, greeting visitors, or addressing customer inquiries in a polite and helpful manner. This may involve directing customers to the appropriate department or resolving minor issues.
- Company Culture Advocacy: Actively supporting and promoting the company’s core values and positive culture through exemplary conduct, teamwork, and a commitment to upholding the company’s reputation. This includes demonstrating a positive attitude and contributing to a collaborative and respectful work environment.
To be considered for this position,
candidates must possess a Grade 12 qualification, demonstrating a foundational level of education and literacy. Furthermore, a strong understanding of the company’s products is essential. This includes familiarity with product features, benefits, intended use cases, and competitive advantages. The successful applicant should be prepared to demonstrate this product knowledge and continuously expand upon it to effectively assist customers and contribute to sales efforts.
How To Apply:
In essence, the General Assistant role is a vital support function requiring a diverse skillset, a strong work ethic, and a willingness to contribute to the overall success of the business. The ability to learn quickly, adapt to changing priorities, and work effectively as part of a team is essential for success in this multifaceted position.
