Dispensary Manager – Newcastle Mall (New Store) | Dis-Chem Pharmacies
Company: Dis-Chem Pharmacies Limited
Location: Newcastle Mall, KwaZulu-Natal
Position Type: Permanent
Posted: 07 February 2025 | Closing Date: 28 February 2025
Job Overview
Dis-Chem Pharmacies is looking for an experienced Dispensary Manager for their Newcastle Mall store. This role involves managing and supervising the dispensary and self-medication areas while ensuring the delivery of high-quality pharmaceutical care. The ideal candidate should be responsible, detail-oriented, and capable of leading the dispensary team effectively.
Key Responsibilities
📌 Dispensary Management
- Oversee dispensary and self-medication areas, ensuring adequate staffing and staff compliance with their scope of practice.
- Ensure adherence to Good Pharmacy Practice rules and regulations.
- Regularly inspect stock for expired or short-dated items and manage their disposal.
- Ensure negative stock is addressed daily and assist with stocktake preparation.
📌 Pharmaceutical Care
- Accurately interpret and process prescriptions in compliance with legal and SAPC requirements.
- Provide medication counseling and accurate instructions to patients on how to use prescribed medications.
- Keep up-to-date with medical aid procedures and assist in claims submissions.
- Process authorizations for chronic, HIV/AIDS, and oncology medications.
- Maintain patient profiles and ensure data accuracy in the system.
📌 Staff Supervision & Training
- Supervise and mentor dispensary staff to ensure high levels of customer service and pharmaceutical care.
- Ensure that the Dispensary Admin Assistant is well-trained and proficient in managing dispensary admin tasks.
📌 Operational Compliance
- Maintain stock levels and ensure proper ordering of medications.
- Oversee the management of Schedule 6 medications by ensuring proper storage and register maintenance.
- Ensure that SAPC registration is kept up to date and annual fees are paid.
Minimum Requirements
✅ Qualifications & Experience
- Grade 12 / Matric
- BPharm or equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered Tutor
- Unisolv experience
- Supervisory experience in a dispensary setting
- Computer literate (MS Office)
- Strong numerical skills and fluency in English and a second language
✅ Advantageous
- At least 7 years of management experience
- Experience in retail/FMCG operations
- Knowledge of SAP and E-scripting
Competencies
✔ Communication – Ability to communicate effectively in English and a second language.
✔ Leadership – Strong supervisory skills with the ability to lead by example.
✔ Customer Service – Strong focus on delivering excellent customer service.
✔ Attention to Detail – Ability to maintain accuracy in all tasks, from script interpretation to stock management.
✔ Problem-Solving – Excellent conflict management and problem-solving skills.
✔ Time Management – Ability to manage tasks effectively and meet deadlines.
Special Conditions of Employment
- Registered with the South African Pharmacy Council
- Willing to work retail hours
- Must be physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen with a clear credit and criminal record
Remuneration and Benefits
💼 Salary: Market-related
💊 Benefits: Medical aid, Provident fund, and Staff account
How to Apply
📩 Apply online: Dis-Chem Careers
🔹 Note: Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application unsuccessful.
