Job ID: 705CL111
Sector: Insurance
Employment Status: Full-time
Number of Openings: 1
This job is located at the Mtubatuba Insurance branch.
Job Description: Branch Administration Team Member – Mtubatuba Insurance Office
AVBOB are you a highly organized and customer-focused individual with a passion for providing exceptional administrative support? Do you thrive in a dynamic environment where your contributions are valued and your professional growth is encouraged? If so, we invite you to join our branch administration team at the Mtubatuba Insurance Office.
Avbob is seeking a skilled and enthusiastic individual to play a vital role in the smooth and efficient operation of our branch. This position requires a proactive individual with excellent administrative and customer service capabilities, capable of handling a variety of tasks with accuracy and a positive attitude.
About Us:
You will be joining a well-established and reputable insurance company with a rich history spanning over 100 years. We pride ourselves on our strong values, with a primary focus on putting the customer at the heart of everything we do. Our long-standing success is built on a foundation of trust, integrity, and a commitment to providing reliable and personalized service to our clients.
Okay, let’s elaborate on the advantages of AVBOB. I’ll assume you’re referring to AVBOB Mutual Assurance Society, a well-known funeral insurance and services provider in South Africa. We can expand on the benefits across several key areas:
Advantages of AVBOB (Expanding on Potential Benefits):
AVBOB offers a range of benefits that can be appealing to individuals and families seeking funeral insurance and related services. These advantages can be categorized as follows:
1. Comprehensive Funeral Cover & Financial Security:
- Affordable Premiums: AVBOB often provides a range of plans tailored to different budgets, potentially making funeral cover accessible to a wider segment of the population. This can be a significant advantage compared to higher-priced alternatives.
- Variety of Cover Options: They typically offer different levels of cover, allowing individuals to choose a plan that aligns with their specific needs and financial circumstances. This could include options covering basic funeral costs to more comprehensive plans with additional benefits.
- Financial Protection for Loved Ones: The primary advantage is providing financial security for surviving family members. Funerals can be expensive, and having insurance coverage can alleviate the financial burden during a difficult time, allowing them to grieve without immediate monetary worries.
- Payment Options: AVBOB often provides flexible payment options, making it easier for policyholders to manage their premiums.
Key Responsibilities:
- Provide exceptional customer service to clients both in person and over the phone, addressing inquiries, resolving issues, and ensuring a positive and professional experience.
- Manage and maintain accurate records, files, and databases.
- Process policy applications, renewals, and endorsements with precision and efficiency.
- Assist with the preparation of reports, presentations, and other documentation as needed.
- Handle incoming and outgoing correspondence, including mail, emails, and faxes.
- Schedule appointments and manage calendars for branch staff.
- Maintain office supplies and equipment, ensuring a well-organized and functional workspace.
- Collaborate effectively with other team members to achieve branch goals and objectives.
- Assist with other administrative tasks as assigned by the Branch Manager.
What We Offer:
In return for your dedication and hard work, you will receive a competitive remuneration package commensurate with your experience and qualifications. But beyond compensation, you will be working for an organization that truly values its employees. We are committed to employee development and provide opportunities for ongoing training, skill enhancement, and career advancement. We believe in recognizing and rewarding excellent performance, fostering a culture of achievement and growth.
Qualifications:
- Proven experience in an administrative or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- A positive attitude and a commitment to providing exceptional customer service.
- Prior experience in the insurance industry is an advantage, but not essential.
You will be in charge of:
Greeting visitors,
Writing documents,
Managing files,
Answering phones,
Helping customers,
Entering data and scanning papers,
Basic office tasks,
Managing small amounts of money.
Requirements:
Needed for the job:
High school diploma (Grade 12)
Having two years of office work experience is a plus.
Must know how to use computers (Word, Excel).
How To Apply:
If you are a motivated and results-oriented individual seeking a challenging and rewarding career opportunity, we encourage you to apply. Join our team and become part of a company that values its employees and is dedicated to providing exceptional service to its clients. We look forward to hearing from you!
