Dispensary Manager – Wynberg
Company: Dis-Chem Pharmacies Limited
Location: Cape Town, Western Cape
Position Type: Permanent
Posted: 05 February 2025
Closing Date: 18 February 2025
Job Overview
Dis-Chem Pharmacies is seeking a Dispensary Manager for their Wynberg store. The successful candidate will oversee the dispensary, ensuring that pharmaceutical care meets the needs of the patients. The role includes managing staff, self-medication areas, stock control, and ensuring compliance with Good Pharmacy Practice and South African Pharmacy Council (SAPC) regulations.
If you have experience in managing a dispensary and staff, and you are looking for an opportunity to grow in a well-established pharmacy setting, we would love to hear from you.
Key Responsibilities
Dispensary Management
- Oversee staffing levels in the dispensary and self-medication areas to ensure that staff works within their scope of practice.
- Ensure compliance with Good Pharmacy Practice regulations and SAPC standards.
- Monitor stock to ensure that expired or short-dated stock is disposed of properly and that stock levels are maintained.
- Manage stocktake preparations and ensure that stock ordering procedures are followed to comply with purchasing standards.
Medication Management & Patient Care
- Accurately interpret prescriptions, ensuring that medication is dispensed correctly and in accordance with legal requirements.
- Provide accurate patient instructions regarding the use of medication.
- Process medical aid claims and ensure that the required authorizations for chronic, HIV, and oncology medication are obtained.
- Maintain customer profiles and ensure that all information is up to date and relevant.
- Ensure the security of Schedule 6 medication and maintain the register for auditing purposes.
Staff Supervision & Development
- Supervise and lead a team of dispensary staff, ensuring that roles are well defined and that staff members are working to their full potential.
- Provide training for staff, especially for the Dispensary Admin Assistant to ensure the admin function runs smoothly.
- Manage conflict, promote teamwork, and maintain a positive working environment.
Qualifications & Experience
Essential Requirements
- Grade 12 / Matric
- BPharm or equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Experience in staff supervision
- Familiarity with Unisolv
- Computer literate, including MS Office
- Strong numerical skills and a good command of English (both written and verbal)
- Willingness to work retail hours
Advantageous
- At least 7 years of management experience in a similar role.
- Experience in retail/FMCG and E-scripting
- Familiarity with SAP and Unisolv
Key Competencies
Essential Skills
- Strong communication skills, including the ability to listen and provide clear instructions to staff and patients.
- Ability to train staff and manage day-to-day operations effectively.
- Attention to detail and the ability to work under pressure.
- Strong problem-solving and time management skills.
- Able to manage conflict and lead by example.
- Customer service-oriented and trustworthy.
Advantageous
- Knowledge of Retail/FMCG operations and experience with E-scripting
- Knowledge of drug and family planning, as well as complementary medicine
Special Conditions of Employment
- SAPC registration is a must.
- Must be physically fit and able to stand for long periods.
- Valid driver’s license and reliable transport.
- Clear credit and criminal records.
Remuneration & Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account benefits
How to Apply
If you are an experienced and qualified Dispensary Manager looking for a dynamic role, apply today to join the Dis-Chem Pharmacies team.
Apply here: Dis-Chem Job Application
Dis-Chem Pharmacies is an equal opportunity employer. The recruitment process will take into account Dis-Chem’s Employment Equity Plan and Transformation Strategy. Dis-Chem is also committed to supporting the recruitment of People with Disabilities.
Only successful applicants will be contacted. If you haven’t heard from us within two weeks after the closing date, please consider your application unsuccessful.
