Job Advertisement: General Assistant (P27) – Dunns, Mankweng
Closing Date: 27th May 2025
Reference Number: PSP250522-4
Job Title: General Assistant (P27)
Location: Mankweng, Limpopo, South Africa (Postal Code: 0460)
Brand: Dunns
Department: Operations – Stores
Reporting To: Position Manager
Job Type Classification: Permanent
Number of Positions Available: 1
About Dunns:
Dunns is a leading retail brand committed to providing quality merchandise and exceptional customer service. Dunns value dedication, teamwork, and a customer-centric approach. Dunns are currently seeking a motivated and reliable General Assistant to join our team in Mankweng.
Job Purpose:
The primary purpose of the General Assistant position is to deliver superior customer service and contribute to achieving optimal turnover results through effective merchandise presentation and maintaining a positive shopping environment. The successful candidate will play a key role in ensuring customer satisfaction and the smooth operation of the store.
Key Responsibilities:
- Customer Service Excellence: Provide friendly, efficient, and knowledgeable assistance to all customers, addressing inquiries and resolving issues promptly.
- Merchandise Presentation: Ensure attractive and effective merchandise presentation, including arranging displays, stocking shelves, and maintaining visual standards according to company guidelines.
- Merchandise Replenishment: Assist in the receiving, unpacking, and stocking of merchandise, ensuring timely replenishment of shelves and displays to prevent stockouts.
- Housekeeping: Maintain a clean, organized, and safe store environment, including regular cleaning, tidying, and ensuring aisles are free of obstructions.
- Teamwork: Collaborate effectively with team members to achieve shared goals and maintain a positive and supportive work environment.
- Communication: Effectively communicate with customers and colleagues, providing information, answering questions, and addressing concerns in a professional and courteous manner.
- Asset Protection: Adhere to security protocols to protect all company assets, including stock, cash, physical assets, staff, and customers, preventing theft and minimizing losses.
- Ad Hoc Tasks: Perform other duties as assigned by the Store Manager or other supervisors, as needed to support store operations.
Essential Qualifications:
- Matric (Grade 12) or equivalent qualification.
Knowledge, Skills, and Experience:
- Customer Service Orientation: Demonstrated ability to provide excellent customer service and build positive customer relationships.
- Teamwork: Proven ability to work effectively as part of a team, contributing to a collaborative and supportive work environment.
- Planning and Organization: Ability to effectively plan and prioritize daily tasks to ensure efficient completion of responsibilities.
- Computer Literacy: Basic computer skills, including familiarity with point-of-sale systems and inventory management software (advantageous).
- Attention to Detail: Meticulous attention to detail in all aspects of the job, ensuring accuracy in stock handling, pricing, and customer interactions.
- Communication Skills: Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and colleagues.
- Tolerance for Stress: Ability to remain calm and professional under pressure, handling challenging situations with composure and problem-solving skills.
- High Level of Integrity and Initiative: Demonstrated integrity and a proactive approach to work, taking initiative to identify and address issues and contributing to continuous improvement.
Personal Attributes:
- Reliable and punctual
- Enthusiastic and motivated
- Professional appearance and demeanor
- Positive attitude
- Strong work ethic
How to Apply:
APPLY HERE
Interested candidates who meet the above requirements are invited to submit their detailed CV and cover letter, quoting the reference number PSP250522-4, to [Insert Email Address or Application Instructions Here] before the closing date of 27th May 2025.
There are many reasons why one might choose Dunn’s. The decision could hinge on a variety of factors, ranging from the company’s reputation and the quality of its products or services, to their competitive pricing and commitment to customer satisfaction. Perhaps Dunn’s is known for its innovative solutions or its dedication to ethical business practices. Understanding the specific offerings and advantages of Dunn’s is crucial in determining why it stands out from its competitors and why it might be the preferred choice. What are the specific benefits that Dunn’s provides? What are its distinguishing features? Exploring these aspects will help to illuminate the reasons why someone might choose Dunn’s over other options.
Note: Only shortlisted candidates will be contacted. Dunns is an equal opportunity employer and encourages applications from all qualified individuals.
